Co-founder and CEO of Angry Consumera review platform that helps consumers be heard and brands improve their customer service processes.
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Have you ever wondered why some brands stick with you and others don’t? In my experience, it all comes down to brand awareness. Companies with high brand awareness are the ones that consistently grab my attention and have a greater impact on my purchasing decisions.
But what does brand awareness mean for consumers? What influence does it have on the daily life and purchasing behavior of consumers? In this article, I’ll provide insights and tips on brand awareness from a consumer’s perspective, explore why companies should strive to build brand awareness, and look at how it actually benefits consumers.
Contents
Why building brand awareness is important
Brand awareness is the foundation of a successful brand. It is the level of recognition and familiarity a brand has with its target audience. Building an effective brand promotion strategy is essential when you want to attract new customers and retain existing ones. When a company has high brand recognition, it becomes easier for consumers to remember and recognize it when making purchasing decisions.
To illustrate the impact of brand awareness, let’s look at some of the top companies:
• Coca-Cola is a classic example of a successful company built reputation. The company’s iconic logo and red and white color scheme are instantly recognisable.
• Nike also has one strong brand through the slogan “Just Do It” and marketing campaigns. I think the company’s focus on empowering and inspiring athletes has also contributed to increased recognition and loyalty.
• Apple is another company that has built successfully brand awareness through its clean and minimalist design, pioneering high-quality products and innovative marketing campaigns.
How brand awareness affects consumers
Brand awareness has a real impact on consumers. I’ve noticed that companies with high brand awareness often have a greater influence on shopping behavior. This is because we associate these companies with positive experiences and attributes, such as quality, reliability and trust.
I have come to realize that negative experiences with brands often linger in my mind much longer than positive ones. I still remember the cell phone company that overcharged me for roaming three years ago and refused to lower my bill. However, I will often struggle to remember the name of the restaurant where I received excellent service last week.
I think this is a familiar phenomenon to many of us. We have a small list of brands that evoke negative emotions when we hear their name. And when I talk to my friends or family, I tend to share my negative experiences with these brands as a warning to others.
Meanwhile, companies with high brand awareness have managed to create a strong brand image that resonates with consumers, leading to their popularity and loyalty. A product from a well-known brand can be seen as a higher value product, even if it is comparable in quality and price to a product from a lesser-known brand. The brand name adds an intangible value to the product, making it more attractive to consumers. For this reason, many people are willing to pay a higher price for these products.
Moreover, brand awareness can also influence our trust in a company. If a brand is reputable and widely recognized, consumers are more likely to trust that company and its products.
This can be particularly important in industries such as pharmaceuticals or finance, where trust and reliability are crucial factors in the purchasing decision. For example, a consumer may prefer a prominent financial institution over a lesser known one, even if the products and services are similar, because they trust the company to be more reliable and secure.
How to increase brand awareness
Companies need to develop a brand awareness strategy that resonates with their target audience. Here I will recommend several steps you can take to increase your brand awareness.
• Implement consistent branding: Make sure all brand elements, such as your logo, tagline and message, are consistent across all platforms and channels.
• Make marketing a priority: Share informative and engaging content that showcases your brand’s personality and values. I’m talking about informative blog posts, social media posts, videos, infographics and other forms of online content. Use multiple channels such as social media marketing, email marketing, partnerships and sponsorships to reach your target audience and increase visibility.
• Get involved in sponsorships and events: Participating in events can also help you increase brand visibility and build brand awareness. For example, sponsoring a local sports team or organizing a community event can help you get people’s attention for your logo and generate positive associations with your company.
• Clearly define your target group and talk to them: Building a relationship with your target audience is essential to building your brand. By clearly defining your target audience, you can tailor your branding and marketing efforts to your customer’s specific needs and interests. You can then build relationships through social mediaonline reviews, email marketing and other forms of engagement.
• Identify your unique sales proposition: Determine what sets your brand apart from the competition and clearly communicate this to your target audience. Focus on the unique benefits your business offers and promote how they add value to your customers. Look at your competitors’ products or services to identify areas where you can do better. Determine what challenges your target audience faces and how your offering can solve them. This helps craft a message that resonates with customers and highlights your unique value proposition.
• Consistently deliver high-quality products and services: Maintaining a strong reputation for quality and great customer service will help build brand awareness and loyalty over time.
Brand awareness is a critical component of business success and has a significant impact on consumer perception. By consistently delivering high-quality products and services, engaging with your audience, encouraging and following up on feedback, and cultivating a strong, trusted image with the public, you can build recognition for your brand and increase its prospects. improve your business.
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Janice has been with businesskinda for 5 years, writing copy for client websites, blog posts, EDMs and other mediums to engage readers and encourage action. By collaborating with clients, our SEO manager and the wider businesskinda team, Janice seeks to understand an audience before creating memorable, persuasive copy.