Microsoft accidentally offers Windows 11 upgrades again on unsupported PCs

by Janice Allen
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Microsoft again accidentally offered the Windows 11 upgrade to PCs with unsupported hardware. Twitter user PhantomOcean3 saw the error earlier this week, where Microsoft showed full screen prompts on unsupported hardware. Microsoft has now explained the flaw, noting that PCs that didn’t meet the Windows 11 minimum requirements couldn’t complete the upgrade.

“Some hardware not eligible for Windows 10 and Windows 11, version 21H2 devices were offered an inaccurate upgrade to Windows 11,” explains Microsoft in a support note. “These ineligible devices did not meet the minimum requirements to run Windows 11. Devices experiencing this issue were unable to complete the upgrade installation process.”

The accidental full-screen prompt Windows 10 users saw earlier this week.

The accidental full-screen prompt Windows 10 users saw earlier this week.
Image: Microsoft

Microsoft had a similar problem last year when it offered the Windows 11 upgrade to PCs that weren’t officially supported. That mishap actually allowed those unsupported PCs to upgrade, but it again highlighted the controversial strict minimum hardware requirements for Microsoft’s latest operating system.

This latest flaw comes just weeks before Microsoft is expected to deliver some additional improvements to Windows 11. In an update referred to internally at Microsoft as “Moment 2,” Microsoft is preparing to add a full search box to the taskbar, improve Start menu search, add a tablet-optimized taskbar, and roll out a redesigned system tray.


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